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Shipping, FAQs, and other important info about your order. Shipping, FAQs, and other important info about your order. | View Online <> <> SHOP ALL <> FACE <> HAIR + BODY <> ACCESSORIES <> <> What to expect when you're expecting (your first package from Bambu Earth): It's on its way. From the date that you place the order, allow 5 business days for processing, and then you'll receive an email with a tracking number as soon as your product ships. Add the amount of days on your chosen shipping speed to that shipping day, and that's when you can expect your order.  Products can arrive melted or frozen. It's only natural. Sometimes the weather can effect the state your product arrives in. In the warm summer months, our moisturizers might arrive totally melted. Our facial mist or rosewater cleanser could arrive partially frozen in the winter months. Get your packages out of the elements, and if your product does arrive in an altered state, check out our instructions here. <!my-moisturizer-arrived-melted-or-frozen> Give it time. Natural products can work miracles, but they rarely work miracles overnight. Because our skin is often so used to products that contain alcohols, detergents and toxins (like shampoos, face washes, toners, moisturizers, soaps, foundation, and sunscreens), that skin may go through a short detox period when you start using natural products. In this time, keep the faith and stay consistent so your skin can start to adjust to them. As a rule of thumb, products that are good for your skin should take 4-6 weeks before you start to see results. I know that as a society, we are generally pretty short on patience, so I've formulated recipes to catalyze these benefits as quick as possible without introducing any chemicals. Just keep applying, and feel totally free to reach out if you start experiencing something that doesn't seem right. Any other questions? Reply to this email or click the link below to keep shopping.  GO SHOPPING <> <> <> <> <> No longer want to receive these emails? Unsubscribe <> . Bambu Earth 3011 South Croddy Way Santa Ana, California 92704

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