How do I cancel my trial or monthly subscription?
Canceling can be done easily within the billing tab
of your account. You'll continue to have full access to Litmus until
the end of your trial or current billing period. After cancellation,
you'll retain access to your account until the next time you're ready
to use Litmus.
Do you offer day passes or pay-as-you-go subscriptions?
Not at this time. Since all of our subscriptions are billed on a
monthly basis without a contract or cancellation fee, you can use
Litmus on an as-needed basis. You are welcome to cancel or
renew your subscription at any time.
How many users come with each plan?
Basic, Plus, and Pro accounts include unlimited users so you can build, test, and approve emails easily. Users have their own login, password, preferences and settings in your Litmus account.
Are there any long-term commitments or cancellation fees?
No. You can upgrade, downgrade, or cancel your subscription at any
time. We'll never charge a cancellation fee or ask you to sign a
Do you offer non-profit discounts?
While we don't have specific discounts for non-profits or educational organizations, we do offer a discount when you sign up for an annual account.
Can I make a payment by invoice?
We’re happy to provide invoicing on our annual and Enterprise plans. Contact us to set up payment by check or bank transfer. We do not offer monthly invoicing.