VW

Veronica Williams

I LOVE email design/coding, collector of old books, drinker of coffee, good beer, scotch, sweet tea; keeps company with cats, pit bulls, and amazing friends.

Joined on November 25, 2013
    Replied to Discussion: Migrating Email Service Providers by Veronica Williams

    Hello Joseph and congrats! :D

    You have probably already thought about this, but I would make sure to export all your unsubscribes and hard bounces from Bronto before you leave so you can import them into Emarsys.

    Also, you will want to pull reports from Bronto like:
    1. Mailing Types and/or unsubscribe codes (to be used in Emarsys)
    2. System-wide Contacts
    3. Client Engagement 2 years | 1% to 100% engagement (for example)
    4. Client Engagement 2 years | 0% to 0% engagement (for example)
    5 Unsubscribe Report
    6. Soft Bounces Report
    7. Hard Bounces Report
    8. Full Detailed Email Tracking Report
    9. List of all Templates created (pull code of the ones you need)
    10. List of all Templates modified (so you know the ones that mattered to you)
    11. User Activity Report
    *These reports will want to be pulled for the life of your platform.

    These are examples of reports you can pull, but the idea is that you will want to pull all the information you can so that when you are off Bronto > 6 months down the road and need something > you have it. And you are not wishing you ran that report. :D

    It also would not be a bad idea to use a list cleaning service before you put your lists into your new ESP.

    Finally, make sure all your forms on your website are changed over and point to Emarsys and not Bronto.

    Good luck to you!
    VW

    Started a new discussion: Sloppy Code?

    Replied to Discussion: Gmail moving newsletters to Spam folder? by Veronica Williams

    Hey Bob,

    Here are a couple of the newsletters, as it was about 25 or so that I had to move ...

    1. The Oatmeal > same 'from email'
    2. dineL.A. > same 'from email'
    3. Wilmington and Beaches > same 'from email'
    4. Best Friends Animal Society > same 'from email'
    5. Twitter > same 'from email'

    It was my IT department who said it was related to the email laws as they said the email providers are getting overzealous on their side and are probably tightening up on their restrictions.

    Thanks so much!
    VW