Thanks for the info Charles. Do you happen to know what happens if the RTF version is not available - does the AW fall back to the text multipart version?
Alternatively, do you know of a good resource I could go and read up on the email support for AW?
Hi Darren, this has been our assumption too, but we have no hard evidence. All ESPs I have used auto-generate a txt version, but sometimes it's just not readable - I'm trying to figure out if it's worth the time to format the text version prior to sending or just leave the auto-generated mess.
Hi Nicole, good catch on the Apple Watch! I have passed this on to the team and they're doing some endpoint analysis - although with more wearables coming into play, I can see this being a larger group of devices that use plain text.
Hi Brendan. In the old days of Cheetahmail, we used to link to the web preview version of the email with no email parameters in the URL. The only downside was that they expired after a month!
Our organisation size is around 12,000 people and the total combined lists for marketing email is around 350,000, there will be lots of cross-over in terms of companies and individual accounts since we use Pardot for 1:1 as well as 1:many deployments.
Our DNS security on the domain is super-tight and we have dedicated IPs.
How do you have your deployments configured, with or without a subdomain? Do you have any experience with changing from one to another and seeing any impact, either positive or negative?