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Avatar of Dovile MikutieneDM

Dovile Mikutiene

  • Loyalitetsbureauet
  • Aarhus, Denmark
  • http://loyalitetsbureauet.dk/

Junior digital developer

Joined on May 9, 2014
    Replied to Discussion: emails not rendering in desktop outlook? by Dovile Mikutiene 2019-08-09 11:18:09

    Hi Libby,

    Can you show us your code? It's very hard to say what is wrong without seeing the exact code. ;)

    Replied to Discussion: Litmus tests on Android phones don't seem to be showing actual thing by Dovile Mikutiene 2019-06-20 20:03:24

    Oh, I actually got it solved today by changing <td> tags to <th> where I have several data elements in one row! But I can't see any pattern or a specific cause, where I could explain why some devices prefer <th>? That would be a more precise question to my previous long comment/question.

    Replied to Discussion: Litmus tests on Android phones don't seem to be showing actual thing by Dovile Mikutiene 2019-06-20 09:28:31

    Hi Nicole once again :) I have also noticed inconsistencies between Outlook App (both Android and iOS) previews and the actual e-mail. It looks like, that some specific versions of Android (6.0, 5.0) and iPhone 5, iPhone 8 does not support mobile queries (I have sent test mails), or does read CSS styling in some weird way. I have personally Android 7 with Outlook App installed - it works great. My colleague has iPhone 7 - things look also great.

    Have you saw or heard anything about it? Outlook App was rolling a lot of updates recently, so I am sure, that there is a combination of phone and app version.

    Replied to Discussion: Litmus tests on Android phones don't seem to be showing actual thing by Dovile Mikutiene 2019-06-19 07:55:21

    Hi Nicole, this is such a great answer! I was having a theory about this issue, that the previews are not mobile responsive, but we still get some questions from our clients, why it's not mobile optimized... So now I can be 100% that I have the right answer. Thank you!

    Replied to Discussion: Animated gifs in Outlook (Windows) get stretched after Outlook update by Dovile Mikutiene 2019-02-21 19:07:37

    By the way, play button is a default thingie. Previously GIFs were not supported at all in most of the desktop clients, so at least we have it plaid once now. :D

    Replied to Discussion: Animated gifs in Outlook (Windows) get stretched after Outlook update by Dovile Mikutiene 2019-02-21 19:05:37

    Hi Judith,

    I had the same problem yesterday. Problem was, that original GIF file was 1280x600px, while e-mail template was 640px, which resulted GIF out of scale 640x600px.
    Fix: eksport your GIF in scale 1:1. e.g. 640x300px. This worked for me.

    Let me know if this works for you too.

    Replied to Discussion: Outlook.com Email App - No Longer Responsive - Android by Dovile Mikutiene 2018-06-28 20:18:12

    I just found this article: https://www.zdnet.com/article/microsoft-to-drop-outlook-on-the-web-mobile-apps-for-ios-android-by-mid-may/
    It kind of makes sense why nothing works when I try to fix things only for Outlook app. Surprisingly mobile queries are working almost perfectly on Android, but it's a disaster on iOS - tons of problems with widths and god knows what.

    Another headache - in most of my templates, I have to use floats (my company has some sort of analogical framework as Mailchimp and we have some predefined CSS). My guess is that the damn float blows up a little bit the td and the content inside of it (img and text) - and this happens only in Outlook app.
    It really makes me mad. Every single morning I am checking for updates regarding all of this mess.

    Replied to Discussion: Outlook iOS (iOS 11.0) Issues by Dovile Mikutiene 2018-06-13 07:29:24

    I'm having the same issue and can't stack content on top of each other in Outlook iOS! I'll be watching your post and if I find any functional solution, I'll definitely share.

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