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Avatar of Kathleen  SmithKS

Kathleen Smith

  • Front End Developer
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Joined on March 12, 2017
    Replied to Discussion: Preheader Text Not Working by Kathleen Smith 2019-07-18 15:53:35

    I'm not sure of why it's not working when you have put the preheader text in the ESP - which ESP is it?

    Does the preheader text have to be defined in the ESP? If you can get away with it being in the template, this is how I do mine (and I have no issues with this):

    I add this code within the <style> tag, at the top of the email, and outside of any media query:
    .invisible-preheader{
    width:0px!important;
    height:0px!important;
    font-size:0px!important;
    line-height:0px!important;
    display:none!important;
    color:#e8e8e8!important;
    }

    I then add the actual markup inside the table when starting to build the email:

    <!-- START Invisible Preheader -->
    <tr>
    <td align="center" class="invisible-preheader" style="font-size:0px; width:0px; height:0px; display:none; color:#e8e8e8; line-height:0px;">
    <span class="invisible-preheader" style="font-size:0px; width:0px; height:0px; display:none; color:#e8e8e8; line-height:0px;">
    INVISIBLE PREHEADER TO GO HERE
    </span>
    </td>
    </tr>
    <!-- END Invisible Preheader -->

    I've used this for over 6 years and never had an issue this way :)

    Replied to Discussion: Outlook 2016 shrinking column widths by Kathleen Smith 2019-07-18 14:43:45

    On quickly skipping through your code, the first thing I would try is adding a pixel width within the style attribute, for example:

    <table align="center" border="0" cellpadding="0" cellspacing="0"
    width="336" style="max-width:336px; width:336px;" class="max-width">

    From my experience, when I set both of these, the width is respected! Hope that helps :)

    Started a new discussion: iPhone 7 Outlook iOS 11 - Email aligned left / not full width of the screen? 2019-08-26 14:49:44

    Replied to Discussion: Outlook 2013 taking a chunk out of bgcolor by Kathleen Smith 2018-07-24 09:29:16

    Are you able to post the code you're using? Then I can try to help :)

    Replied to Discussion: Bullets not working in outlook 7 by Kathleen Smith 2018-07-24 09:27:47

    Is this in the Litmus test, or on a live test of Outlook 2007? I thought they worked - just tested again and the bulletpoint is working for me. I'm using this code:

    <ul>
    <li>list item</li>
    <li>list item</li>
    <li>list item</li>
    </ul>

    Replied to Discussion: Inbox view in Outlook shows some content beyond the preheader text by Kathleen Smith 2018-07-24 09:13:09

    Hi Gerardo.

    I usually fix this by making sure there's enough content in the preheader. I usually stick to a minimum 30 word policy on that - never had an issue :)

    Replied to Discussion: Newsletter by Kathleen Smith 2018-07-10 13:47:34

    Do you have an example of how it's displaying / what the actual problem areas are?

    Replied to Discussion: Gap between inline tables in Outlook by Kathleen Smith 2018-07-10 13:46:34

    Hi Kristian,

    Are you able to post a screenshot somehow of what the issue looks like?

    It sounds familiar to an issue I had recently with little gaps appearing. I found that adding the below line of code to the table directly surrounding the problem area fixed it.

    border-spacing:0; mso-line-height-rule: exactly; mso-margin-bottom-alt:0; mso-margin-top-alt:0; mso-table-lspace:0pt; mso-table-rspace:0pt;

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