I always prepare for this, but I feel like I more often get the reaction that people don't realize that someone is in charge of sending HTML emails. It's like they assume that some PR person just fills out a form or something. So, just explaining that yes it's a person's job usually gets across that I'm not a spammer, I guess. Usually, I'll quickly spin the conversation over to more technical details about gmail and outlook, that people still have aol addresses and testing for all the different clients. Then they at least act like email is interesting all of a sudden.
Yeah, I thought about that, but noticed that the code was different for each email sent individually, I believe ET puts the link in dynamically at send. I didn't test it, but I would assume that it would skew my individually collected data and show all outlook clicks being from one individual email on a previous send.
If that makes sense.
Thanks Jacques, for the tip.
I would also like to confirm that I got my hands on an actual Outlook 2010 So I can say with confidence now that ET did not record the click from that client.