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Avatar of Andy CraddockAC

Andy Craddock

  • Email Developer at Havas
  • New York

Email developer with a passion/obsession with pixel perfect emails, across all platforms

Joined on August 31, 2016
    Replied to Discussion: Email Testing Process by Andy Craddock 2017-07-07 16:02:05

    Hi Eliza,

    sounds more like an approval process than testing. We blast emails to a set of test account email addresses and a QA Analyst meticulously goes through a pre-defined and client approved list of devices, platforms, OS etc. checking content and rendering and reporting issues. They also check links and validate code. There may be a few rounds of fixes before they approve the mailing for sending to the team/agency/client for approval. This process can indeed create bottlenecks and on fairly simple emails, take longer than the development time but it ensures we are sending out quality emails ;)

    Replied to Discussion: Space Appears After Each Table on Android 7 Samsung S8+ by Andy Craddock 2017-05-30 15:13:19

    I would try removing the img reset style and also you have height="100%" on some TDs.

    Replied to Discussion: iPhone Inserting Links Into Emails... (to BONO?) by Andy Craddock 2017-05-30 14:36:26

    I had a similar thing with Taylor Swift! Seems certain key words are so "important/relevant" that the email client decides that the user is interested in going where it wants them to and not where the sender does!

    I insert the zero-width non-joiner into troublesome words and this removes the auto-links.

    Replied to Discussion: Gap Under Images on Office 365 and Outlook.com by Andy Craddock 2017-05-17 20:10:30

    Now that is a result. Great work Rémi!

    Replied to Discussion: Gap Under Images on Office 365 and Outlook.com by Andy Craddock 2017-03-22 17:17:54

    This is the fix for me! The others whilst working in part, didn't fix the render issues I was having in Safari.

    The "download" button still gets applied to images of a certain size (just like gmail) but at least you don't have to apply real hrefs to every structural image - I just created a template using side slithers to allow for flexible heights but needed 1px wide images and bgcolors to achieve the design - you can imagine the render issues this was causing.

    Great job with the fixes guys :))

    Replied to Discussion: Will you change how you code your emails? by Andy Craddock 2016-09-23 20:44:19

    I'm hoping that unless Gmail's interpretation of media queries differs from the native apps, I won't need to change the way I code emails, just that mobile gmail app users will get a better experience :)

    Started a new discussion: Yahoo Firefox Putting Thick Boxes Around Links 2016-08-31 21:03:29

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