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Avatar of Alan HarrisAH

Alan Harris

  • Email Marketing Manager
  • San Francisco

This user hasn't filled out their bio yet...

Joined on August 17, 2015
    Replied to Discussion: Gmail mis-translating our English-only emails into other languages by Alan Harris 2018-03-09 19:10:13

    I agree with Jonathan here, inbox placement is obviously extremely important, but having Gmail indicate to an on-the-fence subscriber that you email is possibly in a random non-English language is likely encourage a negative response.

    Replied to Discussion: Gmail desktop clients ignoring line-height and adding more vertical spacing? by Alan Harris 2018-01-17 21:10:04

    Hey Richard, thanks for the suggestion. I tried nesting <span style="line-height:37px;"> inside the <td> but it didn't work.

    Replied to Discussion: Gmail desktop clients ignoring line-height and adding more vertical spacing? by Alan Harris 2018-01-17 20:34:43

    We avoid <p> at all costs! All copy with line-height is inside <td> only.

    Replied to Discussion: Android 6.0 and android 5.1 not getting media query by Alan Harris 2018-01-17 19:01:52

    Unfortunately, certain version of Android and Gmail mobile apps do not support media queries, you can see the full list here:

    https://www.campaignmonitor.com/css/media-queries/media/

    Replied to Discussion: Hiding content for Android by Alan Harris 2018-01-17 18:54:01

    Hi Bobby,

    If you're talking about using media queries to hide content with display:none !important, I've experienced the same headaches and have not found a fix for this.

    Certain versions of Gmail mobile and Android do not support media queries, and there's not much we can do about it: https://www.campaignmonitor.com/css/media-queries/media/

    During design and development we just try to design in a way that keeps these media query limitations in mind, as any build overly reliant on media queries will not degrade gracefully on those problem mobile clients.

    Started a new discussion: Gmail desktop clients ignoring line-height and adding more vertical spacing? 2020-10-02 16:40:24

    Replied to Discussion: Remove extraneous right padding in Gmail iOS? by Alan Harris 2017-12-15 19:01:50

    Wow it worked! Thanks so much!!!

    Replied to Discussion: Gmail mis-translating our English-only emails into other languages by Alan Harris 2017-12-14 00:50:36

    So I may have spoken too soon, because I noticed today the Google Translate issue is back despite having added both lang="en" and xml:lang="en" to the opening <html> tag...

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