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We’ll be in Boston this August!

Boston Skyline

Boston

August 26–28th
Seaport World Trade Center

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London Skyline

London

September 28–29th
etc.venues St Paul's

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Make email better—in Boston!

The Email Design Conference brings the email community together to celebrate their craft and give marketers and designers a platform to learn, share, and grow.

Free from product pitches and meaningless hype, we’re all about content: teaching designers, marketers, and strategists how to produce emails that look great, perform well, and engage audiences.

With sessions covering innovative email development techniques, responsive email design, content creation, testing strategy, production processes, and more, you’ll take away tips and techniques that have immediate impact.

Speakers

Email experts from leading brands, agencies and ESPs will share their stories, tips and advice.

  • Vicky Ge
    Amazon
  • Laura Sullivan
    BrightWave
  • Dan Denney
    Code School
  • Ros Hodgekiss
    Campaign Monitor
  • Jacques Corby‑Tuech
    Curse Inc.
  • Mike Ragan
    ActionRocket
  • Andrew DePaul
    J.P. Morgan Asset Management
  • Faith Albers
    Whereoware
  • Cindy White
    Plow & Hearth
  • Brian Graves
    DEG
  • Robert Berinti
    Home Improvement Leads
  • Alex Mohr
    sendwithus
  • Mark Robbins
    RebelMail
  • Matt Laudato
    Constant Contact
  • James Koons
    dotmailer
  • Fabio Carneiro
    MailChimp
  • Holly Wright
    Phoenix Direct
  • Ryan Merrill
    Food52
  • Shaimoom Newaz
    ExakTime
  • Lee Munroe
    Mailgun
  • Jen Rhee
    Udemy
  • Aaron Ladage
    DEG
  • Ted Goas
    Canfield Scientific
  • Kristina Huffman
    Salesforce.com
  • Analisa Capote
    Gulfstream Aerospace
  • Kristin Bond
    Email Snarketing
  • Tom Buchok
    MailCharts
  • Carl Sednaoui
    MailCharts
  • Mike Nelson
    Really Good Emails

Agenda

Two full days of breakout sessions, bonus sessions, speed dating, and more. Check back often—we'll be updating the schedule as plans for the conference fall into place.

Filter sessions:
Workshop Day Details
  • 8:00–9:00

    Breakfast + Registration

  • 9:00–9:40

    Welcome + Opening Remarks

    Justine Jordan | Litmus
    Fabio Carneiro | MailChimp
    General Session
  • 9:40–9:50

    Coffee Break

  • 9:50–10:30

    Optimizing (Sometimes Awful) Content for Email

    Laura Sullivan | BrightWave Marketing Session

    So often, as email marketers, we're working with content from another channel—whether it's a print ad, a social media post or a CEO's homemade cat video. Learn creative ways to take CTAs, copy, images, headlines (and more!) from other channels and make them email‑perfect, leading to higher engagement rates and a better customer experience. We'll walk away with a list of lock-and-loaded tactics for "making lemonade" with print ads, coupons, social posts, and blog posts.

    The Organized Chaos of Email Creation

    Dan Denney | Code School Development Session

    Because creating emails wasn't already challenging enough, many of us are faced with managing dozens of emails across multiple platforms on a daily basis. In this session, we'll cover requirements and workflows for tracking both recurring and transactional emails. We'll start with asset management: partials, variables, and style guides. Then, we'll move into custom reporting, visual "send flows", and UX flows. You'll leave with a plan to stay sane and shred down the time it takes you to build an email.

  • 10:30–11:15

    Email Speed Dating

    General Session

    Improve your campaigns and get 1:1 time with the speakers. Snag a seat at their tables ask questions, get feedback, and geek out.

    Content Clichés: Stop Doing What Everyone Else Is Doing

    Kristin Bond | Email Snarketing Bonus Session

    Does your welcome email contain the phrase "You'll be the first to know..."? Is your email list "Exclusive?" Are your April Fool's Day sales "No joke!"? If you answered yes to any of these, you should attend this session. Kristin Bond of Email Snarketing will discuss common messaging that appears over and over across many different brands, why it's all terrible, and how to make sure your emails are original.

  • 11:20–12:00

    Going International: How to Localize Your Campaigns

    Ros Hodgekiss | Campaign Monitor
    Jacques Corby‑Tuech | Curse Inc. Marketing Session

    Are you missing the opportunity to go global? When more than 70% of the world’s 2.3 billion Internet users are not native English speakers—and 85% of Internet users don't make purchasing decisions unless they can access information in their native language, relying on English for all your messaging may be holding you back.

    We’ll provide practical tips and real‑world examples to help you solve design challenges, address code considerations, and learn the techniques for sending localized campaigns.

    How to Look Good Naked: Optimizing Emails for Image Blocking

    Mike Ragan | ActionRocket Development Session

    Rather than wishing image blocking away, what if email designers embraced this common “security measure” as an opportunity to push creativity to the limits? Whether you’re just trying to optimize emails for image blocking in Outlook or you’re ready to go full-out with pixel art on your next campaign, there are plenty of ways to make your email look great naked.

  • 12:00–1:15

    Lunch

    Creating the Email Program You’ve Always Wanted

    General Session Andrew DePaul | J.P. Morgan Asset Management

    Upon returning to the office after TEDC14, Andrew DePaul completely overhauled his email program. By auditing current processes, implementing new snippets to streamline builds (yes, even for non-technical users), and introducing a simple (yet comprehensive) A/B testing program, he quickly established himself as the go-to email marketing expert inside J.P. Morgan and improved email performance across the board.

    He'll present his journey and share:

    • The action steps he took to streamline email development.
    • What a team of any size can learn from a large global organization.
    • Methods for establishing yourself as the subject matter expert for email.
    • What you should do on Monday when you're back from the conference.

  • 1:15–1:50

    Live Optimization Session

    General Session

    Beat the post-lunch urge to take a nap with this session packed with plenty of A/B testing suggestions, quick wins, optimization tips, and other advice to take back to the office. Attendees can submit their emails for review, soliciting tips from the audience and our speakers. It promises to be fun, fast-paced and full of insight: Conference Patron Emma will give away prize packs to encourage audience participation!

  • 2:00–2:40

    Mobile Madness: How a Responsive Redesign Sped up Plow & Hearth's Production of 60+ Emails a Week

    Cindy White | Plow and Hearth
    Faith Albers | Whereoware Marketing Session

    With 50% of Plow and Hearth’s emails opened on mobile devices, they needed to redesign their emails to be as mobile-friendly as their website. Their small team didn’t have the technical skills to build responsive email templates and their aggressive email calendar left little room for a learning curve (sending up to 60+ emails a week, across 6 brands + covering 24 retail locations).

    Plow and Hearth worked in partnership with digital agency Whereoware to overcome initial resource challenges, ensure a smooth transition, and ultimately, increase efficiency and quality of 60+ emails a week. Learn how Plow and Hearth’s responsive redesign utilizes a hybrid of both scalable and responsive design, can be easily updated by less experienced email builders, and has cut email execution timelines in half.

    Using Tomorrow’s CSS Today

    Brian Graves | DEG Development Session

    CSS4 may only be in the working draft stage, but that doesn't mean we can't begin to use some of it's capabilities in our current email designs. Variables, color manipulation, custom media queries, and custom selectors are just a few of the powerful new features that can be utilized to take email design to the next level. Stop building emails like it's 1999 and start looking towards the future.

  • 2:40–2:50

    Coffee Break

  • 2:50–3:30

    Success Beyond Clicks: Additional Frameworks for Measuring Email Engagement

    Vicky Ge | Amazon Marketing Session

    A single audience is comprised of many humans. In the days of batch and blast, determining a single goal for that single audience was straightforward. Micro-testing became our weapon: small changes to large sends delivered large impact. As email marketers usher in a new era of highly segmented campaigns, we risk maintaining myopic measurement strategies. This session contextualizes email KPIs as part of a larger idea of customer value and provides some observations on customer banding and cluster analysis. We hope to inspire strategies that deliver the best content to the humans within your audience.

    Perfectly Practical: HTML Typography in Email

    Robert Berinti | Home Improvement Leads Development Session

    From CSS targeting that perfects the art of fallback fonts, to simply making sure you never see an orphan in your emails, learn practical methods you can use to make your typography in every email perfect every time.

  • 3:30–4:15

    Email Speed Dating

    General Session

    Improve your campaigns and get 1:1 time with the speakers. Snag a seat at their tables ask questions, get feedback, and geek out.

    Producing Great Emails with Great Teams

    Kristina Huffman | Salesforce Bonus Session

    Great design doesn’t just magically pop up from great designers. Even the best designer can completely fail inside of an organization that doesn’t support the design process. Hear about the lessons your peers and community have learned as they've cultivated a culture of email greatness.

  • 4:20–5:00

    If This Then Email: Bridging the Gap Between Dev & Marketing

    Alex Mohr | sendwithus Marketing Session

    Data is at the core of a great email strategy: what behavior triggered this email? What relevant data affects the design and content? How do I deal gracefully with missing data? We'll cover these topics and discuss how best to communicate with your devs to get it all implemented smoothly.

    Building Interactive Email

    Mark Robbins | RebelMail Development Session

    From simple hover effects to complex multi page microsites, we'll look at the code used to build interactivity in email, the potential for what is possible, and how interactive email is supported across email clients.

    • What is interactive/kinetic email?
    • How interactivity works: the code behind the magic
    • Punched card coding: advanced interactive techniques
    • Static, limited, and interactive email clients: what works where?

  • 6:00–8:00

    After Party!

    Party Time

    Join the Litmus team and fellow conference-goers for a night of email geekery fun! Swing by District Hall, a short walk from the Seaport World Trade Center, for drinks, snacks, and fun!

  • 8:00–9:00

    Breakfast + Registration

  • 9:00–9:40

    The Art and Science of a Great Email

    Matt Laudato | Constant Contact General Session

    This session will take you behind the curtain to unveil brand new (and incredibly comprehensive) email engagement insights uncovered by Constant Contact's data scientists. Compiled from the analysis of more than 365 million Constant Contact customer emails, these insights will dig deep into the data behind what factors influence subscribers to sign up, open, click, and convert.

  • 9:40–9:50

    Coffee Break

  • 9:50–10:30

    Building Privacy into Your Email Design

    James Koons | dotmailer Marketing Session

    Anti-spam legislation normally requires specific disclosures be included at the point of email address acquisition and in commercial electronic messages. Do you know how laws such as CAN-SPAM, CASL, and the Data Protection Directive affect the content and design of your emails? We will discuss content requirements, and how those requirements affect the design of modal pop-ups, web forms, and other means of data collection. You'll learn how to display consents and disclosures without major design implications, the right way to link to legal policies, guidelines for sending required privacy updates—and how to do it all without compromising aesthetics and brand appeal.

    Responsive Email Without Media Queries

    Fabio Carneiro | MailChimp Development Session

    Developing email that’s flexible enough to adapt to the large number of clients that exist—new and old—can be a challenge. Some clients, like Microsoft Outlook, have outdated and poor-performing rendering engines. Others, like Gmail, have user bases that can’t be ignored, but render emails terribly.

    In this talk, Fabio will cover the concepts of Spongy Development (a.k.a Hybrid Coding) and Pattern-based Design (a.k.a Atomic Design), and will show how the tandem use of both methods can result in robust, flexibly-built emails that perform well and are “responsive” across a variety of clients without relying on media queries or other modern development techniques.

  • 10:30–11:15

    Email Speed Dating

    Improve your campaigns and get 1:1 time with the speakers. Snag a seat at their tables ask questions, get feedback, and geek out.

    Real-World Email Inspiration

    Carl Sednaoui | MailCharts
    Mike Nelson | Really Good Emails
    Bonus Session

    The best email geeks don't wait for inspiration to strike—they proactively seek inspiration from their peers and community. Listen in as experts from two leading sources of email inspiration, Really Good Emails and MailCharts, share examples and data gleaned from thousands of visitors and tracked campaigns. Hear about top browsed categories, most impactful emails, and learn how some of the top ecommerce companies handle their best-performing (but hard to access) transactional messages.

  • 11:20–12:00

    Tracking Critical Metrics with Excel

    Holly Wright | Phoenix Direct Marketing Session

    In the world of email marketing, accurate data is essential. Learn how to use good old‑fashioned Excel to manipulate and interpret your data without wasting precious time. Holly Wright will show attendees how to creating robust, custom reports that can be refreshed with just a few clicks, and she'll share a report that is near and dear to her heart—something she refers to as MEGA-REPORT! In addition to talking briefly about the key metrics she looks at on a regular basis, she’ll share a step-by-step process for bringing messy, raw data into Excel, cleaning it up without wasting your entire day, and generating custom, dynamic dashboards that translate into meaningful marketing insights.

    Building Emails with Legos

    Ryan Merrill | Food52 Development Session

    As a marketer you want to have variability in the emails you send to your customers but you often don't want to get designers and developers involved for each email. How can you send unique emails that are guaranteed to be bug free? Food52 solved the problem by creating a modular email system that allows developers and designers to easily create and improve email snippets for marketers to create custom emails. The process has saved our design and development team hours of work and ensures that all of our emails are bulletproof when sent to our subscribers.

  • 12:00–1:15

    Lunch

    How to Market Yourself

    General Session Analisa Capote | Gulfstream Aerospace

    Unless you work at an agency, people don't truly understand the value of email marketing. This presentation will discuss strategies for how to navigate co-workers and leadership alike who don't understand why you can't just send an attachment or CC someone in your email campaign.

  • 1:15–1:50

    Live Optimization Session

    Beat the post-lunch urge to take a nap with this session packed with plenty of A/B testing suggestions, quick wins, optimization tips, and other advice to take back to the office. Attendees can submit their emails for review, soliciting tips from the audience and our speakers. It promises to be fun, fast-paced and full of insight: Conference Patron Emma will give away prize packs to encourage audience participation!

  • 2:00–2:40

    How Emotional Content Outperformed Sales and Discounts

    Shaimoom Newaz | ExakTime Marketing Session

    This talk is now ON SALE! Free! 100% OFF! Of course, promotions with sales and discounts grab our attention and maybe even get us to click a button, until we find a better price somewhere else. In this case study, we look at an alternative strategy to drive open rates and responses without driving down the value of our products and services. After all, our offerings provide a solution to the pain points of our customers. By using these pain points and the feelings behind them, we can help customers connect to what we are selling.

    How to Automate Your Email Design Workflow with Task Runners

    Lee Munroe | Mailgun by Rackspace Development Session

    As email designers we know building HTML email isn't straight forward. There are endless tasks required to create a seamless email experience for our end users. However in today's world we can use some of our favorite front-end development tools to help optimize our workflow and save our sanity. We'll cover:

    • What task runners and build systems are
    • An introduction to Grunt.js and how to use it
    • Using a Grunt.js workflow to fully automate your email build process
    • How to compile HTML, inline CSS/Sass, compress and upload images, and test your emails with Litmus by running just one command

  • 2:40–2:50

    Coffee Break

  • 2:50–3:30

    Segmentation that Leads to Hyper-Personalized Emails

    Jen Rhee | Udemy Marketing Session

    Everyone knows the key to delivering really great emails is to make them as personalized as possible. But how do you do this when you have hundreds of thousands (or even millions) of users—and you can’t afford to hire an army of email marketers? How can you leave users with the impression that every email was handcrafted specifically for them? How can you go above and beyond personalization using the user’s name, location, gender, or [insert other commonly used demographic data point here]?

    In this session, I’ll cover how to use data to effectively segment out your users, how to gather insights to include relevant content, and how to ultimately create hyper-personalized emails that will build relationships with your users, not scare them away.

    Post is the New Pre: Using Postprocessors to Revolutionize Your Front-End Workflow

    Aaron Ladage | DEG Development Session

    For years, front-end developers have turned to preprocessors like SASS and LESS to fill in the gaps in native CSS. Although these tools have transformed and enhanced the way we write code, they've also forced us to work in nonstandard syntaxes, bouncing from one compiler to the next as we try to find the perfect build process. But what if there's a better way? Learn how postprocessors and transpilers can revolutionize your code and workflow. If the idea of writing CSS4 code today without compromising compatibility sounds crazy, you're in for a wonderful surprise.

  • 3:40–4:20

    The Web Comes to Email, But Should It?

    Ted Goas | Canfield Scientific
    Fabio Carneiro | MailChimp
    Mark Robbins | RebelMail
    Brian Graves | DEG General Session

    Carousels, hamburger navigation, payments, and interactive elements; the technical possibilities of email design are expanding by the day. But with these new capabilities comes a greater responsibility to take a step back and look at which design patterns work well for the medium, as well as for specific verticals and brands. This panel will discuss how we can make smarter design decisions while staying innovative and delighting customers.

  • 8:00–9:00

    Breakfast + Registration

  • 9:00–12:30

    Responsive Email Workshop

    This workshop will lead attendees through the foundations of creating responsive emails, discuss email client support, and provide hands-on exercises and guidance to walk through the steps required to build a responsive email.

    Led by: Jason Rodriguez

  • 12:30–2:00

    Lunch + Registration

  • 2:00–5:30

    Targeting and Hacks Workshop

    This workshop will demonstrate how to build emails utilizing advanced progressive enhancement techniques. Topics may include using HTML5 video, CSS3/SVG animation, interactive elements, conditional comments for Outlook, and methods for targeting specific email clients and rendering engines.

    Led by: Kevin Mandeville

  • 6:00–8:00

    Email Community Meetup

    Conference Patrons MailChimp and Movable Ink are hosting a meetup at District Hall, a short walk from the Seaport World Trade Center. There will be light appetizers and drinks, plenty of opportunity to network with fellow email lovers, and some fun suprises!

    This event is open to everyone, not just conference attendees.

    RSVP for the meetup

Seaport World Trade Center

Seaport World Trade Center

200 Seaport Boulevard
Boston, MA 02210
(617) 385-5000

The Seaport World Trade Center’s location on historic Boston Harbor shows off the bustling Seaport District—offering maximum convenience to the Financial District and Logan International Airport, as well as the North End, Back Bay and all major Boston attractions.

More venue info
Renaissance Boston Waterfront Hotel

Where to stay

Renaissance Boston Waterfront Hotel
606 Congress Street
Boston, MA 02210
(617) 338-4111

The Renaissance Boston Waterfront Hotel—just across the street from the conference venue—is offering attendees rooms at the reduced rate of $249 plus tax per night. Rooms are limited and you must book by July 26th. Book online or call 1-617-338-4111 and mention TEDC 2015 to receive the discount.

Book your stay

Testimonials

97% of previous attendees said they’d attend again, and 99% would recommend The Email Design Conference to a friend. See what else previous attendees had to say!

This conference rocks! Tons of collaboration & knowledge, no pesky sales pitches. Live optimizations were awesome.
Andrea Arnold
Zion & Zion
The content & sessions were spot on. Never before have I been to a conference with as many takeaways that we will be able to immediately apply! Thank you!
Benjamin McCabe
Intouch Solutions

FAQs

Conference-related questions? You’ve come to the right place!

What does the ticket price include?

A regular session pass includes access to breakout sessions on Thursday and Friday; breakfast, lunch, and plenty of coffee and snacks each day; plus admission to evening events.

Workshop passes also include lunch on Wednesday, and the workshop(s) you selected.

Are workshops included with my ticket?

No. Workshops are available as a package purchase with a regular session ticket. Please note that workshops are sold out. Email us to be added to the waitlist.

Can I just attend a workshop?

Workshops are only available as part of regular conference registration. Please note that workshops are sold out. Email us to be added to the waitlist.

Do you have free/discounted/non-profit tickets?

Groups of three or more will receive 10% off registration. A small number tickets are available through Patron giveaways—more details are available on the blog.

Will sessions be recorded or available for live stream?

Most Boston sessions will be recorded and made available to attendees after the event. Recordings or a live stream may be available to non-attendees—keep checking back for more details!

Are there other cities and dates?

We’ll be in London from Monday, September 28th to Tuesday, September 29th. The agenda and speakers are different, though!

What will be covered in each workshop?

The Responsive Email Workshop will run from approximately 9am–12:30pm on Wednesday, August 26th. Led by Litmus staff and experts from the email community, this workshop will lead attendees through the foundations of creating responsive emails, discuss email client support, and provide hands-on exercises and guidance to walk through the steps required to build a responsive email.

The Advanced Targeting and Hacks workshop will run from approximately 2pm–5:30pm on Wednesday, August 26th. Led by Litmus staff and experts from the email community, this workshop will demonstrate how to build emails utilizing advanced progressive enhancement techniques. Topics may include using HTML5 video, CSS3/SVG animation, interactive elements, conditional comments for Outlook, and methods for targeting specific email clients and rendering engines.

Workshop registration was limited to 50 attendees each and both workshops are now sold out. Email us to be added to the waitlist.

What is the conference agenda?

Wednesday, August 26th—Workshop Day: The Responsive Email Workshop will run from approximately 9am-12:30pm, and the Advanced Targeting and Hacks workshop will run from approximately 2-5:30pm. Both workshops will include lunch.

Thursday, August 27th—Conference Day 1: All passes are valid for regular sessions*, which will run from approximately 9am-5pm.

Friday, August 28th—Conference Day 2: All passes are valid for regular sessions*, which will run from approximately 9am-5pm.

View the full agenda

More questions?

You’re a curious bunch! Send a note to conference@litmus.com. We’re happy to help!

Tickets

All tickets are now sold out. To redeem a Patron or waitlist ticket, enter your promotional access code below.

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