Operations Solutions Architect at Digital Additive

  • Full-time
  • Atlanta, GA

The Solution Architect is a strategic advisor for Salesforce Marketing Cloud and serves as a Salesforce product and platform expert. The Operations Solution Architect leads the design and delivery of technical marketing operations solutions within an Agile framework for Digital Additive’s internal teams and clients.

Responsibilities:

  • Contribute to a program's vision while advising and articulating program/project strategies on enabling technologies
  • Assist in the technical scope for projects and business objectives
  • Present high-level overviews of Salesforce Marketing Cloud architecture and integration capabilities
  • Scope with clients and internal teams to plan out customer journeys and identify requirements for Salesforce Marketing Cloud Journey Builder
  • Implement and upgrade Salesforce Sales and Service Cloud Connector to Marketing Cloud

Technical Skills:

  • AMPScript
  • Standards-based HTML and CSS skills
  • Experience with relational databases
  • Knowledge and experience with SQL
  • Solid understanding of Marketing Cloud email platform functionality
  • CAN-SPAM and CASL compliance
  • Knowledge of web analytics tools (Google Analytics, CoreMetrics, etc.)

Bonus Technical Skills:

  • Knowledge and experience of XML
  • Prior experience with integrating external APIs
  • Knowledge and experience with PHP
  • Javascript, AJAX and jQuery

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