Associate Manager, Email Technology & Operations at Major League Baseball

  • Full-time
  • New York, NY

Major League Baseball is seeking to fill an Associate Manger, Email Technology & Ops position in the Marketing Department. He or she will be primarily responsible for supporting the day-to-day coordination and technical operations support for email campaigns.

Major Responsibilities

  • Interpret business audience requests into database queries that select the desired target audience from our database.
  • Partner and communicate with technical and non-technical internal and external customers.
  • Manage multiple aspects of email campaign execution in a coordinated effort with the large digital marketing team.
  • Act as the primary liaison for program management in the technical space for all phases of the campaign management process/cycle. This includes but is not limited to:
  • Participating in strategy discussions,
  • Understanding business needs and translating those needs into well-defined flexible/nimble technical processes, project managing new campaigns/enhancements from inception to implementation, and
  • Ensuring accurate and timely campaign execution through proactively leveraging technical and business partners.


  • Strong project management and organization skills with attention to detail
  • Demonstrated understanding of an Omni-channel marketing campaign cycle
  • Knowledge of the digital ad and email communication space
  • Ability to communicate with technical and non-technical customers
  • Ability to handle and prioritize multiple large-scale projects simultaneously
  • Ability to problem solve while continuously working to improve processes
  • Proven understanding of database marketing applications and principles
  • Experience in SQL or some other query language
  • Experience working with large email service providers
  • Knowledge of baseball is helpful but not necessary
  • Knowledge of email deliverability best practices
  • Knowledge of XML a plus
  • Baseball and sports enthusiast is preferred

Apply directly on the site, or email resume to Brooke dot McDaniel at

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