Hi there,

Has anyone had an issue with iOS showing an unsubscribe link for genuine operational emails? Specifically for emails that aren't required to have an unsubscribe link in them due to their nature?

My workplace is communicating with customers about changes to our services in a non-marketing capacity. Much in the same way you would notify customers of a financial institution about changes in terms of service. Although we'd be happy to opt them out of marketing emails as a result, we're worried that when they do receive further operational emails in the future that they might become irritated. We have an ongoing relationship with all of the customers who receive this so we don't want to annoy them in any way!

I know this is a bit left of field for Litmus but I figure someone on here must have come across this.

Thanks in advance.