Sender's icon for iOS Gmail app
I've encountered a recent issue with the Gmail app on IOS. Every time my company sends an email, the sender's icon appears as the letters NO. How do I change this to either our company logo or a different letter(s)? Our ESP said it could be caused by two reasons 1.) not changing the icon in our Google Admin account (which we have, to our company logo); 2.) the noreply@ reply address we use. Has anyone encountered this similar issue and any tips on how to fix it? Thanks!!
Note The icon in our Google admin account is the company logo.
Note This is for IOS specifically. Sender's icon shows up as S on the Gmail app, which is fine.