for the copyright symbol there is an alternative.
instead of using & copy ;
use either (& #9426 ;) or (& #9400 ;)
the first one ⓒ uses a small c
and
the last one Ⓒ uses a capital C
Hope it happens soon. I have to cancel a scheduled send and add the hack under a time crunch. :/
I found this topic on the Inbox by Gmail Help Forum while trying to figure out how to get notified of the fix. I'm not sure if there's a better place to track this issue, but I upvoted and hit "email me updates" under actions anyway.
As far as I know (as of today 11/28), Gmail team has fixed this issue today and ready for internal QA. It's still unknown when they will push an app update, hopefully soon.
11/30 updates:
This should has been resolved on Gmail team's end w/o updating the apps.
Seems like the wrong weekend to roll out a change like this. Biggest shopping weekend of the year and BILLIONS of branded emails going out with multiple copyright and trademark symbols peppered throughout the body copy. Ugh! I took a look at the code in Gmail's Inbox and those symbols are getting replaced by images with inherent display:block; styles applied.
The only thing I can think of right now is IF your Registration mark or other mark is wrapped in either a class or a <sup> you can target the image and hide it.
<sup>®</sup>
I think gets converted to have <sup><img src="...."></sup>
you could write some CSS to totally hide the img
<style>
sup img {display:none}
</style>
Or if you wrap your symbols in a <span> with a class on it <span class="symbol">
<style>
.symbol img {display:none}
</style>
Now this would hide the images completely and you would not have any of these symbols showing at all for the Gmail clients we are seeing this with right now.
You could write some css that displays something using the :after
<style>
.symbol:after {content:"(R)"}
</style>
Not optimum but would be better than these huge symbols
This is what it did it for me: <img align="bottom" src="img/copysymbol.png" width="10" height="10" alt="" style="display: inline!important; clear: none; border: 0;" />
But there should be a better way.
I am seeing the same with TM. Both ™ and &trade are doing it (minus the semicolon at the end of these so it doesn't display superscript TM in this thread). Wasn't like this before. (grumble grumble). I assume a fix should be coming? I wouldn't want to roll out a global change to our templates if this will be fixed soon.
NV
for the copyright symbol there is an alternative.
instead of using & copy ;
use either (& #9426 ;) or (& #9400 ;)
the first one ⓒ uses a small c
and
the last one Ⓒ uses a capital C
but i havent found the solution for TM or Reg
This is brilliant, thanks for sharing.
I've filled in the gaps here.
For © use
ⓒⒸⓒⒸFor ® use
ⓡⓇⓡⓇFor ™ use
<sup>TM</sup>Only issue is screen readers announce
latin small letter Crather thancopyright signThis a great solution, thanks.
I've come across a problem with the ©
Ⓒ& ®Ⓡnot appearing in "Android 4.4" and "Gmail App IMAP" in Litmus tests. My own native Gmail App IMAP test on a device worked ok but runs a later version of Android than Litmus. Is anyone else seeing this problem on these clients with this solution?I'm seeing same non appearing issue in 4.4 and IMAP with this solution.
The best solution we found so far is to use enclosed characters, as it appears that Gmail is not converting them into emojis
Instead of ©, ® and ™ (& copy; , & reg; and & trade; )
use Ⓒ ( & #9400; ), Ⓡ ( & #9415; ) and TM, but wrap it in <sup> or <span> to achieve desired position.
We use something like this:
©: <span style="line-height: 15px; vertical-align: 4px; font-size:12px;">& #9400;</span>
®: <span style="line-height: 15px; vertical-align: 4px; font-size:13px;">& #9415;</span>
™: <span style="line-height: 12px; vertical-align: 7px; font-size:8px;">TM</span>
(delete spaces after &)
Hope this helps.
Just been talking about this on emailgeeks slack.
The issue appears to be affecting ™ ® © in iOS Gmail and Inbox and Android inbox. It's replacing the text with a goomoji image...
I've got a bit of a hacky work around below.
In the HTML I'm wrapping the © in a span and placing a
<u>element next to it.in the CSS I'm hiding any img found in that span and applying a background image to the
<u>if it's next to an image.A simpler solution is just to use (C) (R) and <sup>TM</sup>
thanks Mark that is what I was seeing as well.
Gmail team was informed such issue and has addressed it today. Very likely to release an update soon.
Thanks for the update
Yeah, hope they resolve this issue asap.
Thanks for this Joseph. Glad to hear that they are on it. I'm looking forward to removing the hacks.
Hope it happens soon. I have to cancel a scheduled send and add the hack under a time crunch. :/
I found this topic on the Inbox by Gmail Help Forum while trying to figure out how to get notified of the fix. I'm not sure if there's a better place to track this issue, but I upvoted and hit "email me updates" under actions anyway.
https://productforums.google.com/forum/?utm_medium=email&utm_source=footer#!topic/inbox/3239yfZFp7A;context-place=forum/inbox
As far as I know (as of today 11/28), Gmail team has fixed this issue today and ready for internal QA. It's still unknown when they will push an app update, hopefully soon.
11/30 updates:
This should has been resolved on Gmail team's end w/o updating the apps.
I'm having this issue also. ® and © appearing huge and as a link in Gmail app. I have not found a way of fixing. Any ideas anyone?
Confirming this is also an issue on the following:
Gmail App (iOS 10.3.2)
Inbox by Gmail (iOS 10.3.2)
Google Inbox (Android 6.0)
This is not isolated to Litmus' testing/simulator platform, have recreated the same issue on 3 separate devices.
Edit: This is also effecting ™ symbols
whew this is just not me...
Seems like the wrong weekend to roll out a change like this. Biggest shopping weekend of the year and BILLIONS of branded emails going out with multiple copyright and trademark symbols peppered throughout the body copy. Ugh! I took a look at the code in Gmail's Inbox and those symbols are getting replaced by images with inherent display:block; styles applied.
Yeah I just did the same thing and noticed the image replacement.
I guess we could try and target the Gmail app and just hide this. But my legal would not appreciate that.
My code came back like
<sup><img goomoji="00ae" data-goomoji="00ae" style="margin:0 0.2ex;vertical-align:middle;max-height:24px" alt="®" src="cid:00ae@goomoji.gmail"></sup>
I would also really appreciate anyone who has a fix.
The only thing I can think of right now is IF your Registration mark or other mark is wrapped in either a class or a <sup> you can target the image and hide it.
<sup>®</sup>
I think gets converted to have <sup><img src="...."></sup>
you could write some CSS to totally hide the img
<style>
sup img {display:none}
</style>
Or if you wrap your symbols in a <span> with a class on it <span class="symbol">
<style>
.symbol img {display:none}
</style>
Now this would hide the images completely and you would not have any of these symbols showing at all for the Gmail clients we are seeing this with right now.
You could write some css that displays something using the :after
<style>
.symbol:after {content:"(R)"}
</style>
Not optimum but would be better than these huge symbols
Hi All,
i found that its changing into EMOJI
https://twitter.com/me_kranthi/status/933526411016486912
This is what it did it for me: <img align="bottom" src="img/copysymbol.png" width="10" height="10" alt="" style="display: inline!important; clear: none; border: 0;" />
But there should be a better way.
I think Google fixed it - have been tested and looks OK for
®and™I am seeing the same with TM. Both ™ and &trade are doing it (minus the semicolon at the end of these so it doesn't display superscript TM in this thread). Wasn't like this before. (grumble grumble). I assume a fix should be coming? I wouldn't want to roll out a global change to our templates if this will be fixed soon.