Hi #emailnerds — I've coded an email template which is no different from the hybrid templates I have coded for many clients over the years.

I've had the client come back to me with a very jumbled email which says it's from his Samsung Galaxy S7 Edge, native email client app version 4.1.83.3

Litmus tests are coming back perfect and that's testing on all 7 Android clients on offer.

The original template was coded responsive and was showing the desktop version with not styles (attached). New template (hybrid) shows the email with no styles, ignoring max-width etc. (also attached)

I've never seen this before. Anyone got any ideas on what could be happening here, because i'm stumped.

Cheers!

Responsive template
Hybrid template