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Outlook 2016 Formatting Issue on Windows 10 Pro

Jimmy Piraino posted 2018-02-20 15:04:25

I have run into an issue developing an email for, specifically, Win10 Outlook 2016. This bug isn't even occuring in all instances of Win10 Outlook 2016, only the Pro version of Windows 10.

I have a header section, built with nested tables, that shows the logo, h1 and h2 copy, then a button. See below for an image of the issue.

Here is the issue in *some* Outlook 2016 clients
Here is how it looks when it works in Outlook 2016 clients

Is there any known way to fix an issue like this where its only for a particular version of Windows 10? I can add td height that fixes it for Win10 Pro, but it creates massive spacing gaps for every other version.

Here is the HTML in Builder

iComMkt iComMkt replied 2018-02-20 15:04:25

Hi, Could you resolve this issue? Having same problem. Thanks.

Reply to iComMkt iComMkt

John Wen replied 2017-09-19 21:17:05

Not sure if you've resolved this or not, but is there a reason why you are not specifying the td size and the image size of the background image?

Here's Campaign Monitor's sample code from https://backgrounds.cm/:


<td background="https://i.imgur.com/YJOX1PC.png" bgcolor="#7bceeb" width="120" height="92" valign="top">
  <!--[if gte mso 9]>
  <v:rect xmlns:v="urn:schemas-microsoft-com:vml" fill="true" stroke="false" style="width:120px;height:92px;">
    <v:fill type="tile" src="https://i.imgur.com/YJOX1PC.png" color="#7bceeb" />
    <v:textbox inset="0,0,0,0">
  <![endif]-->
  <div>

Reply to John Wen

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Outlook 2016 Formatting Issue on Windows 10 Pro

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