[Meta] Why the filters, such as Most Active and Newest, are not accurately sorting the threads?
I don't know if the forums count as a Litmus product or not, so I'm assuming it's not, and it's just a public online forum. I also don't know where to categorize this thread in.
When I click on "Newest", I should be expecting all of the threads sorted by descending order from the most recent to the least recent. But the actual results show a list of unordered threads. As of writing, the first thread is created 15 hours ago, the second thread is 21 minutes ago, and the third thread is created 4 hours ago. It's the threads not ordered that's making me confused.
The same goes for Most Active, which I would be expecting threads with recent activities to be sorted to the top of the list. Maybe I'm not understanding how it was sorted, are the threads sorted at all? Is it based on how recent posts are replied, or is it based on how many comments?
If anyone knows what or how the filters are sorting the threads, please let me know.
Hi Thompson. Apologies for the confusion on some of the sorting.
When you click "Newest" the forum is looking at the newest Replies in Discussions as well as new Discussions. So some of the older Discussions appear higher up as they've received a reply more recently. Does this make a bit more sense as to how the Discussions are sorted?
Ok, that explains why they looked unsorted. What about the "Most Active" filter?
And in case I need to ask questions about the forums, do I continue to post threads here?
The "Most Active" filter behaves in a similar way, but takes into account voting too.
If you've got any other questions about the forums feel free to send an email over to hello@litmus.com—that's the best place to get in contact about anything Litmus related.
Alright, thanks for the information.