KM
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Phone Number Disappears from iPhone
Hello all!
Very strange issue here:
I'm including a phone number in the footer of my emails, and it renders without a problem on everything but iPhone 6 & 6s. On iPhone 6, if the phone number is a string of six numbers (e.g. 394050), it renders great, but if it is a string of seven or more numbers, nothing renders at all. Strangely enough, if the phone number is six numbers and one or more non-numbers (e.g. 489329a or 493024---$), it renders great! Anybody experience anything similar or have any ideas? I'd greatly appreciate it.
Thank you!
Brian
Images:
Code:
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Could you please post screenshots or example code so that we can replicate it?
Hi Devon! I just edited my original post to include screenshots and example code. Thanks in advance for your help!
I've just realized that this is actually a problem with Litmus as opposed to the actual rendering of the email. My iPhone renders the phone number fine, Litmus does not however.
I can confirm that once in a rare while, I see inconsistencies between what litmus outputs vs what I see in my own client. It could be a setting within their rendering device, or it just inlines the code a bit differently. Because you cannot view the source of the litmus tests, I like to confirm that it compiled it right by taking the compiled version, putting it into its own email, and then testing.
Otherwise, I'm not sure why it wouldn't work right. Did you try without hyphens and without the pipe?