New Outlook App Update and Office 365 Rendering Issues
Prior to this week all my responsive emails rendered perfectly on my Andoid (and iOS) Outlook app (sending to my work email that is on Office 365). I downloaded the Outlook update that was recently released. When I started testing responsive emails after the update, I began to notice it was not properly rendering the CSS/media queries if at all. The same perfect responsive emails from before the update now look like crap. The interesting thing though is that I used the SAME Outlook app to access my personal Hotmail account. When I sent the same responsive test emails to my Hotmail account it looks perfect and responds correctly in the Outlook app.
SO I am assuming, due to this new update, that there is a problem with how Office 365 is processing the email code before it is delivered to my Outlook app in a way that Hotmail is not since Hotmail is processing it correctly.
Has anyone noticed a this issue yet? Maybe someone else can test an Office 365 email vs a Hotmail account.
I would love to see other people's findings.
THANKS!
Hi Dan,
If you provide me your HTML source code, then might be I will help you.
Waiting for a reply.
Thanks
Kevin
Hi Dan, I am seeing the same. Did you find a workaround?
Our emails have disintegrated, various sections of the CSS have been stripped out when previously fine. Any clues?
this was part of it
https://litmus.com/community/discussions/4159-office-365-dude-where-s-my-font
Hi Dan,
It also helps to use software to ensure your responsive emails render well across various devices and apps.
I'd suggest the following:
Here's a list of 14 responsive email template resources for you to check out: https://www.contactmonkey.com/blog/responsive-email-templates
Hope this helps!