Does anyone have some experience with the Néolane CRM manager software and its quirks?
It has now happened several times with different teams in our agency, that our perfect looking emails (Litmus, real devices, Email On Acid) come out from Néolane with all kinds bugs and causing tension with our clients.

If anyone has any tips on what triggers Néolane to change the code, we would greatly appreciate it.
What we've found so far:

  • use XHTML and close all tags
  • make sure to have the minimum of W3C validator erros
  • escape special characters with HTML entities

Thanks !