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Outlook and DPI Scaling

Artin Morad posted 2016-05-30 22:16:02

My HTML email template looks fine in Outlook without DPI scaling enabled on a computer, but when DPI scaling is enabled it doesn't look like it should. I've tried and implemented the solutions here to no success.

You can see how the email looks like with DPI scaling here. They should be two 300x300 boxes side by side.

You can view the code (and how it should look) here.

Any ideas?

Thank you!

Rémi Parmentier replied 2016-05-30 11:40:29

Hi Artin. Everything looks good to me. I just ran a test on Email on Acid, and everything seems ok. But I know this can happen depending on the way you send your email. Maybe try with another image, or by sending or real email to your test address.

Reply to Rémi Parmentier

Artin Morad replied 2016-05-30 22:16:02

Hi Rémi,
Thanks for the reply. Since the original post I've discovered that it works in Outlook 2013 120dpi but not in Outlook 2010 120dpi (which I can't test on Litmus). Is there a major difference between DPI fixes for 2010 and 2013?

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Outlook and DPI Scaling

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