I'm building an email that utilizes ExactTarget's/Salesforce Marketing Cloud's Predictive Email tool to include product recommendations. So far, it is looking great and passing Litmus tests with flying colors. However, I have a couple of colleagues that are using Outlook 2010 and for them just the product recommendation images are not showing (all other images like the logo, hero, etc., are just fine). Instead, they see the message, "The linked image cannot be displayed. The file may have been moved, renamed, or deleted. Verify that the link points to the correct file and location."

Another colleague is also using Outlook 2010, but she has no problem downloading all of the images. In Litmus, the Outlook 2010 test is also just fine.

Has anyone else encountered this issue?