Microsoft has a long and complicated history with the email world. From founding the first free webmail service to building several variations of desktop mail programs, the tech giant’s influence on both business and consumer email messaging is vast. Over the years, Microsoft has expanded the “Outlook” brand to encompass nearly every email project it touches, leaving email industry pros puzzling over seemingly dozens of products using similar naming conventions—not to mention their associated rendering and support quirks.
Designing emails is hard. In part one of a three-part series, we explored how webmail clients render emails, what you should focus on to make designing and coding for these web-based clients a bit easier, and why preprocessors are (usually!) the enemy. In part two, we’ll focus on desktop clients.