The Email Risk That 43% of Companies Are Taking

Here at Litmus, we may seem biased towards email testing, but it’s because we’ve seen what happens when a carefully crafted email goes off the rails in the final moments. Email mistakes are costly (and embarrassing), so you’d think marketers would do whatever they can to avoid them and protect their brands.

But when we surveyed nearly 2,000 marketers about their email testing routines, we were a bit surprised. That’s because a larger percentage of the email community than we expected is risking a bad email experience by not testing their emails every time.

How often do email apps change? More often than you might think!

There are a few email client details that can derail the email you worked so hard on. Email clients change your email code before it hits the recipient’s inbox. Sometimes this is to your benefit, and sometimes these edits lead to breaks. Updates to an app are the actual invisible ISP hand that you need to be aware of.

To shed light on how often email apps change, we took a look at the version histories for the biggest players.