As the spread of the coronavirus evolves into a global health pandemic, many marketers are struggling to understand what the crisis means for their email program. Can you keep sending promotional emails or do you need to adjust your email program? And if so, how? We ran a webinar with Matthew Smith and Kristin Bond to share the best practices that help you stay connected with your audience in uncertain times, along with some of our favorite examples of brands doing this the right way—and answers to the questions everyone’s asking.
Whether you need to send messages about impact to events, inventory, services, or to simply say things are operating as usual, here are some hands-on tips you should follow to make sure the emails you send in times of a crisis are error-free and build trust in stressful times—even if your team needs to send them ad-hoc.
Multiple ESPs, Trello, Slack, Dropbox, Dreamweaver… no matter which tools your team uses, Litmus meets you where you work to improve your campaigns and simplify your workflow. Catch up on our latest customer webinar all about Litmus integrations, how they work, and how they can save you and your team time.
Before the European Union’s General Data Protection Regulation (GDPR) went into effect in May 2018, we heard dire predictions that the new, stricter laws would shrink email lists, throttle new opt-ins, and damage marketers’ use of email to achieve their business goals. Marketing teams everywhere became afraid that their lists would shrink along with their ROI.
Now, two years after GDPR went into effect, where do we stand? Let’s take a look.
Remote working is definitely having a moment, empowering brands to collaborate with each other and connect to customers and partners from great distances. When you can’t meet face-to-face, your email program can quickly become your most effective channel to create personal connections, bridge social distances, and build lasting relationships in a completely virtual world.
Ally Brown, the CRM Technical Specialist at SmileDirectClub, knows how important efficient email testing is. She works with the email team at SmileDirectClub to send millions of emails to customers, which means they have to use their time wisely. She shared with us that “every minute counts” in the email development process, and that the right tools and workflow mean the difference between sending a campaign out on time or not. What tools help her get the job done? Litmus and Salesforce Marketing Cloud.
Like any other profession or pursuit, most of what we do in the email industry comes down to our relationships with others. Whether it’s our subscribers or stakeholders, how we communicate with people, our daily interactions, and what we learn from each other is what really matters. See how Litmus Live speaker Sarah Esterman learned how to work better with people in this exclusive conference spotlight.
Your subscribers are inundated with thousands of marketing messages every day, so it’s easy for messages to get lost in the noise. If they haven’t engaged with your emails for a while, maybe it’s because they’re getting lost in that noise—or maybe they’re just not interested in hearing from you anymore, but haven’t unsubscribed yet.
This is exactly where a re-engagement email comes in. Re-engagement emails can serve a few different purposes: letting your subscribers know what they’re missing out on with your content, giving your subscribers options to opt-down or officially unsubscribe, or just seeing why they haven’t been engaging with your emails. Here are 5 tips for creating re-engagement emails that will bring your subscribers back.
In this episode of Delivering, host Jason Rodriguez tries to work through the ongoing discussion around digital privacy and how it relates to email marketing. How is tracking information used in email marketing? Do subscribers know they’re being tracked? And should marketers stop tracking subscribers?
“How will email marketing change by the end of the decade?” We asked this question back in 2016 to 20 leading industry experts, and we have to say, some of their predictions felt pretty wild at the time. But how do they hold up now, a month in to 2020? Were their predictions on personalization and dynamic content, interactivity, integration, and privacy on point, or better made for 2030 instead?
Let’s take a look at a few.