Introducing Justin, Support Engineer

[ 0 By

Hey all! I’m thrilled to introduce myself—I’m Justin, Litmus’ Support Engineer.

My role at Litmus

As support engineer, I’m the bridge between the support and development teams. Having worked in the financial services industry for over 8 years in a similar role, helping customers is where my passion lies. If something needs troubleshooting, I’m here to help.

Some of my responsibilities include monitoring our hardware and software, keeping documentations up-to-date, filing and prioritizing bugs and support issues, and assisting our customers with technical questions.

My time at Litmus thus far has been eye-opening. It’s amazing to see what we can do with live testing and how we’re constantly pushing the boundaries of what’s possible. I’m thrilled to be working here and I’m constantly learning so much from my talented coworkers.

My life outside of Litmus

Born and raised in the suburbs of Chicago, I’ll always consider it my home. However, after graduating from Penn State, I moved further east to Boston and I’ve been here since 2006!

Similar to how I enjoy troubleshooting for our customers, I enjoy taking things apart in everyday life to see how they work. Fixing things on my own—even if I end up breaking things more—is one of my favorite hobbies since I’m always learning something.

One of my other passions lies in music. I love going to concerts, as well as playing the guitar and bass and jamming out with my friends.

JOIN ME ON THE LITMUS TEAM

Between catered lunches, top notch equipment, 28 vacation days, and so much more, Litmus is a great place to work. And, guess what? We’re hiring!

Check out our open positions →