Community is Now Open to Everyone + A Giveaway: Part II

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Yesterday, we announced that the Litmus Community is now open to everyone—customers and non-customers alike. Along with opening up the Community and inviting everyone to collaborate together in the Learning Center, we’ve made a few more updates to make the Litmus Community easier to use.

User Interface

While we initially loved having the Community integrated into the Litmus application, along with opening it up to everyone, we wanted to visually separate it from our other tools—all while making it easier to navigate and read.


The overhauled Community is now full-width—making reading discussions, code questions, and articles a true pleasure. You’ll also notice that the section navigation has been moved to the top navigation bar, making it easier for people not familiar with the Litmus suite of tools to find what they need. More importantly, though, you’ll see that search is now front-and-center (or left-aligned).


One of the biggest criticisms from Community members was that finding information was difficult. Although members can tag and filter discussions, hunting down that old discussion on real-time email content proved to be a bit tricky. With this latest update of the Litmus Community, we have added search to Discussions, Code Questions, and Learning Center articles.


Now, finding discussions or articles around a specific topic is easier than ever.

Learning Center Articles

Along with allowing anyone to add and edit Learning Center articles, we’ve made a few changes to make keeping track of changes easy. Users can now review the history of an article to see when and what was updated. Contributor avatars will also be displayed below the article, giving readers an easy way to see who helped edit the article. If you haven’t already uploaded a picture or filled out your Community profile, now’s the time to do so!


We’ve also incorporated contextual comments for Learning Center articles. Email marketing is rarely a clear-cut topic. Even if we all agree on the principles behind a specific topic or strategy, people often have different opinions on the implementation of those strategies. Now, with contextual comments, you can voice those opinions without having to edit the actual content of an article.


If you’re not ready to write a new article, or if you have ideas about a topic that already been written about, contextual comments is a great way to express your opinion.

Changes in Comments

We’ve played around with a few different ways of sorting comments on Discussions and Code Questions. With this update, comments will now be sorted by number of upvotes by default. And to make sure that members are only seeing valuable replies, we will also be hiding comments with negative votes.

We have also changed how threaded comments look and work. Previously, comments were limited to a single level, which means that replies to comments sometimes got confusing. Now, members can reply to each other at a more granular level, with threads running five levels deep. We have also refined the style of comments to make the flow of conversations more apparent.


Post Editor

Finally, we have updated the editor within the Community. While posting to Community still uses Markdown, we have added some tools to make writing and editing Markdown more natural. A number of users had trouble posting code, links, and images. With the new version of the post editor, starting and replying to discussions and articles is now easier than ever.


Community members can use the same keyboard shortcuts they are already familiar with to format text, and the new toolbar makes formatting code, lists, links, and images as simple as a click.

Let’s Celebrate

To help spread the word about opening up the Community, we’ve decided to give away some amazing stuff. All you need to do is start participating! Here’s how:

  1. If you haven’t already, sign up for a free Community account.
  2. Fill out your profile.
  3. Start answering questions, asking new ones, commenting, adding articles and voting!

You’ll be automatically entered to win a 1-Year Premium Litmus subscription every time you start a discussion, ask a code question, or contribute to a Learning Center article.

We’ll also throw your name in the hat for a 1-Year Basic Litmus subscription each time you tweet about the Community. Just be sure to mention @litmusapp and include the hashtag #LitmusCommunity in your tweet.


Finally, we’re giving away a trip to The Email Design Conference to one of the top contributors to the Litmus Community. By joining in discussions and sharing your knowledge with other email practitioners, you’re in the running to win:

  • 1 Ticket to The Email Design Conference, including your choice of workshops
  • Economy-class airfare from anywhere in the world
  • Hotel accommodations for the duration of the conference

The winner will be based on both quantity and, more importantly, quality of contributions within the Community.

The winners of each giveaway will be contacted and announced on our blog within the next few weeks.

How do you like the Community?

We want to make the Litmus Community one of the most valuable resources for email professionals. While we have a ton of ideas for new features, we would love to hear from you about what you want to see in the Litmus Community. My (virtual) door is always open, so feel free to email me with any questions or recommendations for the Community. You can also leave a comment below.

We’re thrilled to open up the Community to everyone and usher in a new era of sharing for email professionals. I look forward to learning from all of you and working together to build something together. Now, go get started!