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Frequently asked questions

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When is Litmus Live 2019?

Litmus Live 2019 will be held in three locations: London, Boston, and San Francisco. The dates for each event are:

  • Litmus Live London: August 20
  • Litmus Live Boston: October 9-11
  • Litmus Live San Francisco: November 14-15

What will I learn at Litmus Live?

Litmus Live is all about improving email marketing and design. Sessions are taught by practitioners and offer insights and resources that will help you produce emails that look great, perform well, and engage your subscribers. With sessions covering innovative email development techniques, responsive design, content creation, production workflows, testing strategies, personalization and segmentation, and more, you’ll leave with dozens of ideas to put into practice right away.

To get an idea of what to expect, check out the 2018 agendas from Boston, London, and San Francisco or watch prior year highlights.

Do I need to be a Litmus customer to attend?

Nope! While we love to have Litmus customers attend, we welcome anyone that works with email. Litmus Live is not a user conference—which means that sessions are packed with useful, real-world advice applicable to many different platforms and approaches to email creation.

When will Litmus Live tickets go on sale?

Litmus Live 2019 has wrapped. Sign up for email updates to get notified when Litmus Live 2020 tickets go on sale.

How much does it cost to attend Litmus Live?

Each location has a different schedule, which is reflected in the ticket price:

  • Litmus Live London: £500 (£350 early bird)
  • Litmus Live Boston: $1,395 ($995 early bird)
  • Litmus Live San Francisco: $1,195 ($995 early bird)
  • Optional workshops: $695 each

We recommend factoring full-price tickets into your budget, since early bird tickets sell out fast. Rather than being time-bound (i.e. the price valid until a specific date) early bird tickets are quantity-bound, meaning we offer a limited quantity of discounted tickets for each city which are sold on a first-come, first-served basis. In some prior years they've sold out in 10-15 minutes.

Travel and hotel are additional costs. You can expect to see a discounted group rate in the conference room block around $250-$300 per night. Other ways to save on travel are to double up with team members or find less expensive nearby accommodations.

Can I pay for Litmus Live tickets by invoice?

While we've offered invoicing in the past, it was always a messy and complex process to manage. This year, we're processing all payments through EventBrite via credit card.

For UK and European attendees, who often need an "invoice" for tax reasons, EventBrite generates that invoice for you after you pay for your ticket.

If you have questions around payment and invoices, please contact us at

What is included in the ticket price? Are workshops included?

A regular session pass includes access to sessions; meals, snacks, and plenty of caffeinated beverages each day; plus admission to evening events. Workshops are not included in the ticket price. Optional workshop add-on tickets will be available for $695 each.

Workshop passes also include lunch and the workshop(s) you selected.

Do you have free, discounted, or non-profit tickets?

Litmus Live is a bit different from typical conferences—in lieu of traditional sponsorships to fund the events, we finance our effort through ticket proceeds. Planning the conference without sponsors allows us to curate pitch-free content, but also means we're unable to provide complimentary or discounted tickets.

However, we do provide a 10% discount to groups of 3 or more from the same company who register together. Our non-profit friends are also eligible for a 10% discount.

To redeem your discount, please purchase tickets as normal and contact us at After we verify your purchase and group or non-profit status, we'll issue the discount as a refund through EventBrite.

Are group discounts available?

Yes. We offer a 10% discount to groups of 3 or more from the same company who register together.

To redeem your discount, please purchase tickets as normal and contact us at After we verify your group purchase, we'll issue the discount as a refund through EventBrite.

Do I need to print a ticket?

Nope but you absolutely can if you like the feel of printed tickets (some of us do, too). Just bring your ID with you to the registration desk in the morning on the day of the conference to check in.

When should I arrive?

You should plan to arrive during the registration times listed on your city’s agenda. You will need to be checked in prior to attending any sessions. We recommend getting there earlier during registration times to avoid longer registration lines. Plus, it’s a great opportunity to connect with other attendees before the conference kicks off.

Can I stash my luggage at the conference?

Unfortunately, we do not have extra space available for attendee luggage or other possessions. If you need to store your luggage during the conference, please do so through your hotel.

How can I get budget approval to attend?

Convince your boss and make your case to attend the best email marketing conference of the year with our customizable Justify Your Trip guide.

Are the conference sessions recorded?

All conference sessions are recorded and attendees will receive slides and videos from all three cities.

How do I become a speaker at Litmus Live?

Our call for speakers for 2019 is now closed. If you'd still like to be considered for a session, please email

Do you have sponsors at Litmus Live? What is patronage?

While we don't offer traditional sponsorships with booths and lead scanners, we do offer what we call the “patron program”. The patron program is bit different than a usual sponsorship.

Check out the Patronage page for more information.